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Lifecycle Services

Everything you need to maximize productivity and profit through optimal system and process performance.

After we install, we don't walk away

Industry-best software and technology are where it starts. Real, lasting value is created over the full life of the system: the support call answered in minutes, the spare module on the shelf, the recontrol that adds five years to a sorter, the dashboard that flags a problem before it stops a line. Pyramid Lifecycle Services brings all of that under one team, backed by the global Duravant Lifecycle Services network.

Parts

Genuine light modules, controls components and spare hardware engineered for your system, with recommended-spares lists and fast fulfillment to keep you running.

Support

Time-sensitive support, around the clock, for your software, controls and Lightning Pick installation. U.S.-based technicians, targeted response times by severity, and on-site engineering when remote help is not enough.

Connectivity

Remote monitoring, diagnostics and secure remote support that let our engineers see what your system sees, so many issues are resolved without a site visit.

Productivity

Service plans, operator training, system audits, upgrades and recontrols that raise throughput and extend the life of the automation you already own.

Everything You Need in Aftermarket Support

PARTS 

  • Spare Parts
  • Part Kits 
  • Accessories & Consumables 
  • Repair & Refurbishment 

SERVICES 

  • Preventive Maintenance 
  • Field Services 
  • Technical Support 
  • Installation & Commissioning 
  • Used Equipment Registration 
  • Applications Support 

PRODUCTIVITY 

  • Training 
  • Service Plans 
  • Audits 
  • Customer Care Programs 
  • Upgrades & Retrofits 
  • Project Management 

CONNECTIVITY 

  • Duravant ONSIGHT® 
  • Remote Monitoring 

Why Pyramid Lifecycle Services

 

  • Maximized uptime
  • Extended system life
  • Cost efficiency
  • Easy ordering and ticketing
  • Support from the engineers who built your system
  • 24/7/365 customer support

Duravant Lifecycle Services

At Duravant, we’re here to help you maximize productivity and profit through optimal equipment and process performance.

Industry-best quality and technology are key, but it only starts there. Real, meaningful value is created over the full lifecycle of our solutions.

We are a global network of Duravant operating company aftermarket organizations built on a center of excellence model that helps our companies coordinate globally to create new opportunities for improving services locally.

MORE THAN JUST EQUIPMENT. BUILT FOR EXCELLENCE.

As your end-to-end automation partner, we listen and solve, innovate and support – so that nothing stands in your way.